Support

MediaVault+ · Last updated November 5, 2026

Email us for help with the app, privacy questions or an account-deletion request.

Reporting a problem

Include your app version, your device model and what happened. A screenshot helps. Please don't send passwords, sign-in codes or collection details you'd rather keep private.

Deleting your account

Use Delete Account in the app to remove your account and its cloud data (step-by-step instructions). If you can't sign in, email support and we'll help; we may need to confirm you own the account. The privacy policy explains what deletion covers and which shared product data remains.